Microsoft 365 Copilot Extensibility

From built‑in capabilities to custom, enterprise solutions

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Microsoft has the best platform for agents

Built for enterprise-grade agents that are secure, grounded, and extensible.

Integrated into UI for AI (Microsoft 365 Copilot)

Grounded in your customers' data

Enterprise-grade security, governance & compliance

Act across systems & channels

Latest models, orchestration & multi-agent systems

Build your agents, your way (natural language/pro code)

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Integrated into UI for AI (Microsoft 365 Copilot)

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Copilot Agent Development

Declarative Agents

Declarative Agents

Built & run on Microsoft 365 Copilot

Declare instructions, actions, and knowledge sources

Declarative Agents

Declarative Agents

Built & run on your custom AI engine

Full control over orchestration, models & more

Agent Implementation Models

Two architectural approaches to building and orchestrating enterprise AI agents

Microsoft provided
Developer provided
User Experience
Orchestrator
Knowledge

Instructions & Grounding

Tools

MCPs, APIs, Code Interpreter, Image generation

Autonomy

Planning, Exceptions, Self-learnings

Foundation Models
Agents

A range of tools for all your agent needs

Copilot Studio

  • Rapid authoring in visual canvas
  • Use prebuilds and defaults
  • Managed SaaS with single price
Across Tools
  • Ground in company data
  • Enterprise-grade security & governance
  • Act across systems and channels
  • Access the latest capabilities, models & tools
  • Integrate with Copilot

Microsoft Foundry & M365 Agents Toolkit

  • Customize/control services used
  • Technically skilled users
  • Enhance DevOps processes

Live demonstration of a Copilot agent executing real business tasks in Microsoft 365.

Copilot Agent live demonstration

Unleashing Platform Innovation - At Scale

  • UI Constructs
  • Capabilities
  • Microsoft Agent Integration
  • Channels
  • Tooling
  • Agent Types
Cards

Cards

Rich UI containers in conversations or canvases to display content & enable powerful in-context user actions

Dialogs & Stage View

Dialogs & Stage View

Popup dialogs that enable users to initiate or complete a task without leaving the flow of work

Actions:
  • API Plugins
  • MCP Actions
  • Add-in Actions
Knowledge Sources
  • OneDrive & SharePoint (ODSP)
  • Web Search
  • Teams, meetings & email messages
  • People knowledge
  • Copilot Connectors
  • Copilot APIs
  • Current document context
Other Capabilities
  • Code Interpreter
  • Image Generation
  • Collab Scope
  • Connected agents
  • Copilot Tuning
ResearcherResearcher
AnalystAnalyst
Microsoft 365 CopilotMicrosoft 365 Copilot
Microsoft TeamsMicrosoft Teams
MS OfficeMS Office
Partner ApplicationsPartner Applications
Custom WebsitesCustom Websites
Mobile ApplicationsMobile Applications
Microsoft Copilot StudioMicrosoft Copilot Studio
Microsoft FoundryMicrosoft Foundry
Microsoft 365 Agents Toolkit | VS Code & Visual Studio   Microsoft 365 Agents SDKMicrosoft 365 Agents Toolkit | VS Code & Visual Studio Microsoft 365 Agents SDK
Declarative Agent

Declarative Agent

Run on the same orchestrator, foundation models, and trusted AI services that power Microsoft 365 Copilot

Custom Engine Agent

Custom Engine Agent

Provides ISVs full control over orchestration, AI models, and data integrations

UI Constructs

Cards

Cards

Rich UI containers in conversations or canvases to display content & enable powerful in-context user actions

Dialogs & Stage View

Dialogs & Stage View

Popup dialogs that enable users to initiate or complete a task without leaving the flow of work

Capabilities

Actions:
  • API Plugins
  • MCP Actions
  • Add-in Actions
Knowledge Sources
  • OneDrive & SharePoint (ODSP)
  • Web Search
  • Teams, meetings & email messages
  • People knowledge
  • Copilot Connectors
  • Copilot APIs
  • Current document context
Other Capabilities
  • Code Interpreter
  • Image Generation
  • Collab Scope
  • Connected agents
  • Copilot Tuning

Microsoft Agent Integration

ResearcherResearcher
AnalystAnalyst

Channels

Microsoft 365 CopilotMicrosoft 365 Copilot
Microsoft TeamsMicrosoft Teams
MS OfficeMS Office
Partner ApplicationsPartner Applications
Custom WebsitesCustom Websites
Mobile ApplicationsMobile Applications

Tooling

Microsoft Copilot StudioMicrosoft Copilot Studio
Microsoft FoundryMicrosoft Foundry
Microsoft 365 Agents Toolkit | VS Code & Visual Studio   Microsoft 365 Agents SDKMicrosoft 365 Agents Toolkit | VS Code & Visual Studio Microsoft 365 Agents SDK

Agent Types

Declarative Agent

Declarative Agent

Run on the same orchestrator, foundation models, and trusted AI services that power Microsoft 365 Copilot

Custom Engine Agent

Custom Engine Agent

Provides ISVs full control over orchestration, AI models, and data integrations

Unleashing Platform Innovation At Scale diagram

Microsoft Copilot Studio

Build, manage and secure AI agents

M365 Copilot agent builder
Copilot Studio
Advanced Extensibility
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M365 Copilot agent builder
M365 Copilot agent builder

Build agents with natural language right inside Microsoft 365 Copilot

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M365 Copilot agent builder

Build agents with natural language right inside Microsoft 365 Copilot

Copilot Studio

Access a complete set of intuitive tools & capabilities for building agents

Advanced Extensibility

Customize agents using pro dev tools like Microsoft 365 Agents SDK & MS Foundry

Multi-tenant Support in Copilot Studio

Public Preview

Create your agent in Copilot Studio and make it discoverable to any Microsoft 365 customer tenant through Agent Store

Single Geo publish on Agent store for Public Preview*

Multi-tenant Support in Copilot Studio

Microsoft 365 Agents Toolkit

Build agents professionally for M365 Copilot from VisualStudio & VS Code

Publish and manage agents, connectors and other Microsoft 365 applications

Seamless integration with Visual Studio Code

Create agent tools with Typespec

Call Office add-ins as agent tools

Unified SDKs for Smarter Agents

Build, manage, and deploy across Microsoft 365 and Teams

Brings the 'container' that has built in Authentication, State & Storage options & Channel Adapters for different deployment options, allowing developers to bring their own AI Services, Orchestration & Knowledge

Microsoft 365 Agents SDK diagram

Copilot in Daily Insurance Workflows

Practical Use Cases

Summarize policy submissions & risk files

Extract exclusions & coverage gaps

Compare quotes & endorsement

Generate underwriting decision notes

Draft renewal proposals automatically

Our Certifications

As a Microsoft Solutions Partner, we’ve earned recognition for our proficiency in delivering high-quality Microsoft 365 services. Here’s a glimpse of our certifications:

Microsoft Azure Solutions Certification
Microsoft Digital & App Innovation Certification
Microsoft Modern Work Certification

Our Testimonials

Syneos Health
Kenen Peters

Kenen Peters

Senior Consulting Partner
Syneos Health

I engaged Penthara’s services on a mission critical, multi-year, multi-million dollar, domain consolidation project. Jasjit is a Microsoft MVP and so far as I am concerned so are his entire roster of experts. They have helped us far beyond the SharePoint work that we initially engaged them for.

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Collaboris
Syneos Health
Evercore
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Extend Copilot Capabilities

Design and build Copilot extensions that connect systems, data, and processes to support real business needs.

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Extend Copilot Capabilities