Microsoft 365 Copilot Governance

From unmanaged usage to controlled, enterprise‑ready scale

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Implementing AI & Agent Governance in Practice
Discovery & Assessment

Discovery & Assessment

  • Identify Copilot usage and agent exposure
  • Inventory agents and environments
  • Assess data and compliance risks
Governance Design

Governance Design

  • Define Copilot boundaries and guardrails
  • Establish agent ownership and lifecycle rules
  • Plan DEV / TEST / PROD strategy
Platform & Controls

Platform & Controls

  • Configure Copilot Studio governance
  • Deploy SharePoint Advanced Management (SAM)
  • Apply Purview DLP & Information Protection
  • Implement Agent 365 control plane
Monitoring & Cost Control

Monitoring & Cost Control

  • Track agent usage and consumption
  • Define cost thresholds
  • Enable auditing and reporting
Operational Governance

Operational Governance

  • Define governance ownership
  • Establish runbooks and processes
  • Prepare for enterprise scale

12-Week AI Governance Engagement

Operational AI governance framework for Microsoft 365 Copilot

Week 1-2

Assessment
  • Evaluate Copilot usage, data risks, and permissions
  • Define governance roadmap

Week 3-4

SAM - SharePoint
Advanced Management
  • Control oversharing & permissions
  • Strengthen content access governance

Week 5-6

DLP - Purview
  • Configure Copilot Studio and Power Platform governance
  • Deploy SharePoint Advanced Management (SAM) for content access and lifecycle controls

Week 7-8

Purview - Copilot
  • Enable activity monitoring & auditing
  • Align compliance for Copilot usage

Week 9-10

Agent 365
  • Centralized AI agent inventory
  • Governance & lifecycle control

Week 11-12

M365 Admin Center
  • Agent store & access configuration
  • Staged rollout controls

Week 1-2

Assessment
  • Evaluate Copilot usage, data risks, and permissions
  • Define governance roadmap

Week 3-4

SAM - SharePoint
Advanced Management
  • Control oversharing & permissions
  • Strengthen content access governance

Week 5-6

DLP - Purview
  • Configure Copilot Studio and Power Platform governance
  • Deploy SharePoint Advanced Management (SAM) for content access and lifecycle controls

Week 7-8

Purview - Copilot
  • Enable activity monitoring & auditing
  • Align compliance for Copilot usage

Week 9-10

Agent 365
  • Centralized AI agent inventory
  • Governance & lifecycle control

Week 11-12

M365 Admin Center
  • Agent store & access configuration
  • Staged rollout controls

Manage agents available in the Agent Store

Agent management in M365 admin center provides businesses with tools to manage agents for M365 Copilot, ensuring you have visibility and control over agents inside Agent Store

Agent Inventory

View all agents-store, Microsoft, external, & shared-with rich metadata like capabilities, data sources, & custom actions.

Lifecycle Management

Transfer ownership, monitor usage & enforce governance policies across the agent spectrum-from end-user-created to IT-managed agents.

Access Controls

Scope agent availability by user or group, block or delete agents, and manage ownerless agents to ensure continuity.

Staged Rollouts

Control agent visibility and deployment pace across the org.

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Agent Inventory

View all agents-store, Microsoft, external, & shared-with rich metadata like capabilities, data sources, & custom actions.

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Governance Control Hub

Manage who can access agents

IT Admins can decide to enable agents for all users or specific groups

Manage who can access agents

Get agent details via Graph APIs

Inventory API
Get/Admin/Package

The Inventory API provides a comprehensive list of agents & apps with advanced filtering & high-level metadata.

Details API
GET/admin/package/{id}

The Details API offers granular metadata for specific agents and apps, including all the attributes from the manifest.

Graph Explorer showing agent API

Agent usage detailed reports

Agent Usage & Adoption Insights

Granular visibility into how agents are used across your organization

Usage visibility across users

Track active usage across licensed and unlicensed users.

Creator and agent segmentation

Understand adoption by agent origin — user, org, Microsoft, or partner.

Detailed, export-ready reporting

Access line-level usage data with CSV export support.

Agent usage report horizontal view
Agent usage report vertical view

Manage Copilot Studio agents built by your organization

How to submit & publish to Agent Store

Agent Inventory
Agent Inventory

Go to the Channel page for your agent and select the Microsoft 365 Copilot & Teams channel. Then turn on Microsoft 365 Copilot in the pop out window.

Submit for admin approval
Submit for admin approval

Choose Show to everyone in my org as the availability option before clicking Submit for admin approval.

Agent Inventory
Agent Inventory

Once approved, your agent will appear under All agents > Built by your org in the Agent Store. If your agent was rejected, you can make changes to the agent & resubmit to your admin.

Integrated Governance for Copilot & AI Agents

AI governance is layered - content governance, data protection, policy enforcement, and agent management must work holistically.

SharePoint Advanced Management

SharePoint Advanced Management (SAM) ensures content is governed before agents act on it.

SharePoint Advanced Management
Agent 365

Agent 365

Agent 365 provides a centralized control plane for all AI agents.

Purview DLP

Purview DLP enforces sensitive data protection during AI interactions and prevents leakage.

Purview DLP
Purview Information Protection

Purview Information Protection

Works with Purview Information Protection to ensure agent interactions follow data classification policies.

SharePoint Advanced Management

SharePoint Advanced Management

SharePoint Advanced Management (SAM) ensures content is governed before agents act on it.

Agent 365

Agent 365

Agent 365 provides a centralized control plane for all AI agents.

Purview DLP

Purview DLP

Purview DLP enforces sensitive data protection during AI interactions and prevents leakage.

Purview Information Protection

Purview Information Protection

Works with Purview Information Protection to ensure agent interactions follow data classification policies.

Business Outcomes Enabled by Integrated AI Governance

Integrated governance ensures compliance, minimizes risk, and enables confident, scalable AI usage.

Risk & Compliance

Risk & Compliance

  • Sensitive data is protected by DLP policies across Copilot and agent interactions
  • Visibility into data classification and policy enforcement with Purview
  • Controlled content access via SAM to prevent oversharing
Operational Control

Operational Control

  • Agent inventory and lifecycle managed via Agent 365
  • Audit trails for Copilot and AI interactions
Cost Predictability

Cost Predictability

  • Controlled message consumption and spend patterns
  • Architecture decisions that align cost with usage scenarios
Enablement at Scale

Enablement at Scale

  • Safe expansion of AI use across teams
  • Governed automation that accelerates productivity
Strategic Readiness

Strategic Readiness

  • Prepared for agent-to-agent workflows and future AI growth
  • Foundation for enterprise extensibility and scale

Governance Delivery Model - AI Pods

Governance engagements are delivered using a dedicated AI Pod, ensuring consistent control across Copilot usage, data protection, and AI agents.

AI Pod Composition

Program Manager

Drives governance planning, stakeholder alignment, operating model definition & adoption of governance controls

Copilot Architect

Designs the AI governance framework, agent control model, and alignment across Copilot, Agent 365 & extensibility.

M365 Security Administrators (2)

Implement & configure governance controls across Microsoft 365, including Purview, DLP, Defender & SharePoint Advanced Management.

Engagement Model

Fixed-scope, outcome-driven governance implementation

Focused on AI usage control, agent governance & operational readiness

Designed to transition governance ownership to internal teams

Cost

Engagement Cost: $15,000

(Final cost varies based on scope, tenant complexity & governance depth)

Our Certifications

As a Microsoft Solutions Partner, we’ve earned recognition for our proficiency in delivering high-quality Microsoft 365 services. Here’s a glimpse of our certifications:

Microsoft Azure Solutions Certification
Microsoft Digital & App Innovation Certification
Microsoft Modern Work Certification

Our Testimonials

Syneos Health
Kenen Peters

Kenen Peters

Senior Consulting Partner
Syneos Health

I engaged Penthara’s services on a mission critical, multi-year, multi-million dollar, domain consolidation project. Jasjit is a Microsoft MVP and so far as I am concerned so are his entire roster of experts. They have helped us far beyond the SharePoint work that we initially engaged them for.

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Put the right controls in place to ensure Copilot usage remains secure, compliant, and enterprise‑ready at scale.

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